Support

Need a hand? Most answers are below. If not, email support@pauram.com and we'll reply as soon as we can.

How do I play?

You've crash-landed. Keep your health, oxygen, food and water up: oxygen refills inside the air ring around the ship or an Oxygen Pump. Tap to walk or drag anywhere to steer, gather what you find, and build and research at the ship. Repair the distress beacon and keep it powered for three in-world days to be rescued. The Ways to Play screen in the menu walks you through it.

Purchases

Purchases are optional. To restore them on a new device, open the store in the app (or Settings) and tap Restore Purchases. For refunds, use Apple's "Report a Problem" page at reportaproblem.apple.com.

My progress

Your expedition is saved on your device, and the planet keeps evolving while you're away. Your saves move to a new iPhone with an iCloud or computer backup of your device.

Languages

English, Spanish and Japanese. Strandfall follows your device's language setting.

Accessibility

VoiceOver can read you a summary of your surroundings, and Strandfall respects Reduce Motion.

Playing together

Open the menu, choose Play Together, then pick Host on this iPhone on one phone and Join a nearby iPhone on the other. The phones connect directly over Wi‑Fi or Bluetooth. Leaving, locking or backgrounding either phone ends the session, and the guest's own expedition comes back untouched.

Contact us

Email support@pauram.com. Please include your device model and iOS version.